My voucher is out of date

Every ROYAL CANIN® e-voucher (i.e. one that you register online for) has an expiry date.  Typically, vouchers are valid for around 28 days from the date you registered it, although some are longer, and some may be shorter; check the terms and conditions for that particular offer.  After that date, your chosen stockist may not accept the voucher.

In exceptional circumstances, we may be able to re-issue your voucher.  If you believe you should be entitled to an extension, please contact us and we will do our best to help.

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