Help Centre

As you may be aware, some of our systems at ROYAL CANIN have been subjected to a cyberattack that affected a number of companies, governments and organisations around the world. Since June 27th, our teams have been working diligently to restore our services in order to limit the impact.

If your answer is not in one of our below FAQs please either call our hotline on 0845 300 5011 or ask a question by clicking on the relevant link below.



Our Breeder Club supports dog and cat breeders across the UK and Ireland. Click below to ask questions about your loyalty points, using the Pro Shop, or any other queries about the Breeder Club.

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Show Sponsorship

We are proud to support dog and cat shows around the UK and Ireland. Click below to apply for sponsorship for your show!

Apply for sponsorship



Can’t find an answer to your problem? Click below to ask us a question.

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