Loyalty Programme enquiry

Before you pick up the phone or email us, take a look through our FAQs to see if your question has already been answered.

This enquiry form is for the consumer Loyalty card programme.  If your question relates to our breeder or vet loyalty programmes (B2B), please contact your usual Business Manager for advice.

If your enquiry is urgent, call us now on 0845 300 5011.










If you already have a profile, please provide the email address you registered with so that we can locate your details.



If you already have a Loyalty card, please provide the mobile number used to activate the card in store.